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Compressor will not start!
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TOPIC: Compressor will not start!

Compressor will not start! 10 years, 2 months ago #15643

  • tomcar
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Hey there,

I have recently bought Final Cut Studio 2 and have installed it on my machine (Mac Book Pro 2.33 GHz Intel Core Duo).

I have also downloaded the latest updates.

Now...

Compressor does not load when opened - it immediately quits and an error message comes up saying "The application Compressor quit unexpectedly. Mac OSX and other apps are not affected. Click reopen to open the application again. Click Report to see more details or send a report to Apple."

Now, this happens every time I try and open this new version of Compressor that came with FCS2.

When I try and send a sequence from FCS6.0.1 to Compressor, the same thing happens (Compressor quits), as well as FCP6.0.1 getting the spinning beach ball of death - leading me to force quit.

I have tried reinstalling the software twice now, and still Compressor does not start up.

Any ideas?

Re: Compressor will not start! 10 years, 2 months ago #15644

  • Duane_Martin
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Sorry, but other then telling you what you already know, that something is wrong with your installation of Compressor, there is little I can offer other than some hints on troubleshooting. Try creating a new user in System Preferences > Accounts, and then opening Compressor in the new user, to see if the problem is system wide. Let us know what you learn.
Duane E. Martin
Earth to Sky Pictures Inc.
Apple Certified Trainer - Final Cut Pro
Copyright - all rights reserved.

Re: Compressor will not start! 10 years, 2 months ago #15645

  • tomcar
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Thanks. I will give that a try and let you know if I have any success.

Re: Compressor will not start! 10 years, 2 months ago #15647

  • tomcar
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No luck - tried creating a new user but to no avail.

I also noticed that even after the latest FCS2 Update I installed, Compressor shows (when I get info from its icon in the apps folder) that it is Version 3.0

I went to the Apple website and downloaded the update for Compressor (Version 3.1)

However, when i now just tried to install the update, my machine would not let me install it on my hard drive, saying that my computer does not need this update.

I am now at a loss. What to do now?

Re: Compressor will not start! 10 years, 2 months ago #15648

  • Duane_Martin
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Thanks for trying the New User approach as it helps isolate the issue. I am going to guess you have moved the install location of Compressor, or renamed it, or modified it in some way. Is it possible you have done this?
Duane E. Martin
Earth to Sky Pictures Inc.
Apple Certified Trainer - Final Cut Pro
Copyright - all rights reserved.

Re: Compressor will not start! 10 years, 2 months ago #15649

  • tomcar
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I appreciate your help.

I have not modified or renamed the Compressor App.

Do you think the fact that I cannot install the update version has anything to do with what is wrong?

I have already installed FCS2 twice now. Maybe I am not deleting all the files on my computer to do with FCS2 before a re-install?

Thanks again...

UPDATE - I have just installed the FCS2 yet again (3rd time) and no joy. Compressor still crashes. Where to now?!
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