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OSX 10.6.4 won't recognise my Sony HDR-FX1E
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TOPIC: OSX 10.6.4 won't recognise my Sony HDR-FX1E

OSX 10.6.4 won't recognise my Sony HDR-FX1E 7 years ago #22396

I have a HDR-FX1 Camcorder (SN 1410243) and it is not being recognized by the iMac OSX 10.6.4 --> it does not show up in the System Profiler under Firewire, and it does not show up iMovie or Final Cut Pro.

I have ascertained that the cable is functioning properly and I have tried the camera in 3 other new Mac computers, with the same problem. The computer only has a Firewire 800 input. Apple Support have told me that as the Firewire port lists the default speed in the System Profiler app, that this indicates that the port is working properly, so I do not think there is a problem with my Firewire 800 input socket on the back of my machine.

I've recently upgraded from a G4 Powerbook to the iMac 27" quadcore. The camera is capturing OK to iMovie HD 6.0.3 (267.2) under OSX 10.4.11 via the old FireWire 400 cable. so this rules out the camera FireWire port being faulty.

Coldsweat in macrumours.com forum reports "Yes they do work together, we use FX1E's with both a 27" iMac Quad (FW800) & a MacPro (FW400), both running FCP 7.0.3 on OSX 10.6.4" So it seems not to be a bug in the OS update and the camera seems to be compatible with the OS.

What is going on? Why can the laptop see the camera but the iMac does not?

Of course I've checked iLink Conversion on the camera is off and tried it with a different cable known to work connecting another Sony camcorder to an iMac. BTW I bought and am using a Belkin 800/400 Firewire cable directly into the Firewire port in the back of the iMac.

Re: OSX 10.6.4 won't recognise my Sony HDR-FX1E 7 years ago #22402

  • Duane_Martin
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To be clear, you can hook up this camera to your Powerbook using the Belkin cable and it will work, but when you then connect the camera to your iMac with the same cable and no settings changed on the camera it doesn't work?
Duane E. Martin
Earth to Sky Pictures Inc.
Apple Certified Trainer - Final Cut Pro
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Re: OSX 10.6.4 won't recognise my Sony HDR-FX1E 6 years, 12 months ago #22407

No, I use a different cable as the iMac has a FireWire 800 port and the Powerbook has a FireWire 400 port.

I have just successfully captured into iMovie on the iMac using a different camera (Sony HVR-Z1E) via the Belkin Firewire 800/400 9-Pin to 4-Pin cable. As all hardware is functioning fine, I am now convinced that the issue lies in a communication problem between the Operating System and the Firmware in the camera. Remember this HDR-FX1 camera captured fine in OSX 10.4.11

Re: OSX 10.6.4 won't recognise my Sony HDR-FX1E 6 years, 12 months ago #22410

  • Duane_Martin
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Coldsweat in macrumours.com forum reports "Yes they do work together, we use FX1E's with both a 27" iMac Quad (FW800) & a MacPro (FW400), both running FCP 7.0.3 on OSX 10.6.4" So it seems not to be a bug in the OS update and the camera seems to be compatible with the OS.

I am now convinced that the issue lies in a communication problem between the Operating System and the Firmware in the camera.

Hard to reconcile your conclusion with Coldsweat's observation.

No, I use a different cable as the iMac has a FireWire 800 port and the Powerbook has a FireWire 400 port.

Given that Powerbook G4s have had Firewire 800 since 2003 it seems possible that your Powerbook does have a FW 800 port that you could have done the test with. What I was hoping you would do is test the exact same set-up with the only variable being the computer.

I don't know much about your methodology from your posting. Sometimes it can be as simple as restarting your computer. Or turning the camera on and off. Since you have found a posting saying it can work I think you need to proceed with that in mind. Sometimes we can't make things work for no other reason than we are convinced they won't work. Meanwhile, I will continue to search the internet and make a few calls to see if I can find that camera locally to run a test with as I have a 27" iMac running 10.6.4 at work.
Duane E. Martin
Earth to Sky Pictures Inc.
Apple Certified Trainer - Final Cut Pro
Copyright - all rights reserved.

Re: OSX 10.6.4 won't recognise my Sony HDR-FX1E 6 years, 12 months ago #22414

Some of my posts didn't make it to the forum. I did post a retraction of Coldsweat's claim - he made an error of recall. The compatibility then, of OSX 10.6.4 <---> HDR-FX1E, has not yet been verified to me.

And how I could reconcile my claim is that not all cameras have the same version of firmware. I discovered this from my forums research, when I discovered that a batch of 50 of these cameras in Australia had an audio setting error - the solution to the error was to take the camera to a SOny technicians who would update the firmware. Maybe something like this is going on again.

Rest assured Duane that I have tried all the basics (the sort you suggest) and have quadruple checked everything. It is not one of those problems, it is something more serious.

It is very kind of you to try and source a camera to do a compatibility check Duane. In the mean time I will have to call Sony.

Re: OSX 10.6.4 won't recognise my Sony HDR-FX1E 6 years, 11 months ago #22415

  • bongoloid
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I spent most of yesterday trying to get our new Mac OS 10.4.6 to see our Sony Z1E's. It's a firewire 800 or OS/camera firmware issue. I double checked everything on our other older Macs and there were no problems. The only thing I haven't been able to confirm is the functionality of the 4 firewire 800 ports but it's very unlikely that these will be disabled on a brand new machine. Isn't it?
I've found a number of other discussions on other forums regarding this issue and we all seem to be waiting for and answer from either Apple or Sony. Although there are, apparently, similar problems with a number of other HDV/Firewire camera brands.

Meanwhile I'll be capturing on one of our older machines than transferring the files across to the new machine before starting to edit!
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